Customer Support Desk
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Our highly skilled customer support engineers are on hand to ensure successful utilization of our products, by providing high quality technical assistance and continuous technology improvements. From answering basic "how-to" questions to providing consulting on product usage and best practices our support team will help you get the best out of your products and drive business improvements. The exceptional service provided by our support team results in high customer ratings year after year in customer surveys.
Our customers are service via a global network of Customer Support Centres located in Italy, Cyprus, UK, Sweden, Russia, USA, China, Singapore, Hong Kong and Philippines.
SpecTec customers subscribing to the technical maintenance & support service are granted access to our online customer portal where support requests are logged and tracked, as well as having access to latest downloads and documentation. Dedicated support desk telephone and email contacts are also available.
We offer a range of support level options to meet all customers’ specific needs through our System Support Agreements, ranging from basic technical support to the most comprehensive application management contracts, thus enabling our customers to achieve a lower Total Cost of Ownership (TCO) and maximize their Return on Investment (ROI) of their AMOS products.
If you have an issue or need to speak with a member of our team, please check here and a local customer support desk team member will be in touch soon!