Customer Support

Supporting your current and future needs

The launch of a new web based support portal provides customers with a simplified and enhanced end to end support process.   This offers full visibility, automatic notifications and status updates relating to all support tickets raised with our customer helpdesk.

The new support software provides a secure and seamless experience for customers, that will ensure support tickets are processed and resolved faster and more effectively.

The transition from the existing system to the new one is to be managed in phases.

Customers who have received login in details for the new support portal please click on the Freshdesk button

Customers who have not received login details for the new support portal please click on the RT button (Your login details will be emailed to you in due course)

 

Freshdesk Portal          |       Request Tracker